INSTALLATION & CARE
Your tile mural is special and should be given special treatment just as you would a fine art piece or an expensive item of furniture. The tile surface should be protected from scratches and should be cared for as you would care for the finish of your kitchen appliances like your microwave, dishwasher, stove and refrigerator. These finishes are tough and durable but need to be protected from scratching. The tiles cannot be installed outside in direct sunlight. Outdoor installations in shaded areas that do not receive any direct sunlight are permissible.
Do not apply any type of tape to the face of the tiles as the chemicals used for the adhesive of the tape may have an adverse effect on the design. Do not lay your imaged tiles face down on any hard surface. If you need to lay your tiles face down lay them on a towel.
DO NOT LET THE IMAGED FACE OF ONE TILE BE TOUCHED BY THE BACKSIDE OF ANOTHER.
Do not apply sealer to the ceramic or porcelain tiles. The sealer will not penetrate the ceramic or porcelain tiles as these tile types are non-porous and will not absorb the sealer. Since the ceramic and porcelain tiles do not absorb sealer, if you were to apply sealer to them, it will wash off the first time you clean the tiles. If you want to seal the grout of the mural, apply the sealer to the grout lines only with a thin brush and immediately wipe off any sealer that gets on the tile before it dries. Use a soft cloth or sponge to wipe the sealer off the tile faces.
Installing your tiles:
You MUST USE any UNSANDED tile adhesive to mount your tiles. Tile adhesive is available from your local hardware or home improvement store. Do not allow the adhesive to dry on the faces of the tiles. Wipe the tile clean of all adhesive that gets on the faces of the tiles immediately after adhering the tiles to the wall.
You must use UNSANDED grout to prevent scratching the surface of the tiles. The sand in sanded grout is very abrasive and will have a negative effect on your installed tiles. You can use any color grout that you like. Use a rubber float when grouting the tiles with UNSANDED grout. After applying the grout, remove the excess grout from the tile faces immediately with a grout sponge or cellulous sponge and water. Do not allow the grout to dry on the faces of the tiles. Wipe the tiles clean of all grout residue immediately following the grouting of the tiles. Use water only to mix dry powder grout – do not use a grout additive. Be sure to use a soft RUBBER float for applying the grout.
Cleaning your tiles:
For everyday cleaning you can clean your imaged tiles normally with soap and warm water or any regular non-abrasive household cleaner (such as Windex or 409) and a soft cloth or sponge. Do not use Ajax cleaner or any cleaner that is abrasive. Do not use cleaners that contain acid such as Zap brand cleaner. Do not use steel wool or any type of abrasive sponge. Good old warm soapy water and a regular cellulous sponge is usually all that is usually needed to clean the tiles.
Clean and treat your imaged tiles just as you would the surface of non-stainless steel appliances (like your microwave, dishwasher, stove and refrigerator surface) and enjoy their beauty for years.
Please note: Your tiles have been packaged with the utmost care to avoid breakage. Please contact us as soon as possible if you find anything damaged or missing so that we can make it right.